Frequently Asked Questions

Frequently Asked Questions

Perfumes may contain allergens. We list all ingredients on the product page, and we advise customers with allergies to review this information or consult with us before making a purchase.
Absolutely. We guarantee the authenticity of all our products. We have been sourcing our perfumes directly from brands or authorized distributors for 10 years.
If you receive damaged items, please return them unopened and unused and we will offer a refund or replacement. If you have a problem with an item you have received, please contact our customer service team at 70000057 or send us an inbox: [email protected].
Of course, we have physical stores at these addresses: Alexandrias 7 , Limassol , Cyprus Vasileos Pavlou-A 34 , Limassol 3052
Yes, we are official distributors of the luxury Arabic brands Afnan, Armaf and Al Haramain.
Choosing the right perfume depends on your personal preferences and lifestyle. Consider when you will wear the perfume (day or night), the scents you like (for example floral, citrus or musky), and the intensity you prefer. More information can be found in our blog articles.
Creating an online account is very easy. All you have to do is click here and select the "Register" tab. From there, simply enter the necessary details and you'll be up and running in no time. You can still complete a purchase as a guest if you prefer.
In our New Products category you can take a look at the latest offers we have selected for you.
Typically a perfume can last 1 to 3 years after opening. Store your perfume in a cool, dry place away from direct sunlight to preserve its quality. You can read more about this topic in our blog article "Shelf Life of Scents: When Do Perfumes Actually Expire?".
Delivery usually takes 1-2 business days by Acs Courier. Orders must be received by 1.00 PM Monday – Friday to ensure next-day delivery. For more information, check out the delivery company's website at acscourier.net.